BeyondTrust Remote Support

Connection Requirements

1 - IP

IP address or hostname of the BeyondTrust Remote Support appliance.

2 - Port

Port number (optional, default: 443).

3 - Client ID

To obtain your Client ID:

1. Log in to the BeyondTrust Remote Support web interface as an administrator.

2. Navigate to Management > API Configuration.

3. Click Add API Account to create a new OAuth API account.

4. Copy the generated Client ID.

4 - Client Secret

The Client Secret associated with the Client ID created above.

Make sure to copy the Client Secret immediately after creation, as it will not be shown again.

5 - Timeout

The amount of time (in seconds) to wait for API responses. (default: 30)

6 - Is Secure

Choose this if your connection is going to be over HTTPS (optional, default: True).

Attention

Please perform a connection test to ensure there is a valid connection to the BeyondTrust Remote Support host. When the discovery operation is finalized you will be able to see the details on Assets page.