> For the complete documentation index, see [llms.txt](https://docs.octoxlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.octoxlabs.com/adapters/adapters/beyondtrust-remote-support.md).

# BeyondTrust Remote Support

## Connection Requirements

### 1 - IP

IP address or hostname of the BeyondTrust Remote Support appliance.

### 2 - Port

Port number (optional, default: **443**).

### 3 - Client ID

**To obtain your Client ID:**

{% hint style="info" %}

1. Log in to the BeyondTrust Remote Support web interface as an administrator.
2. Navigate to **Management > API Configuration**.
3. Click **Add API Account** to create a new OAuth API account.
4. Copy the generated **Client ID**.
   {% endhint %}

### 4 - Client Secret

The Client Secret associated with the Client ID created above.

{% hint style="info" %}
Make sure to copy the Client Secret immediately after creation, as it will not be shown again.
{% endhint %}

### 5 - Timeout

The amount of time (in seconds) to wait for API responses. (default: 30)

### 6 - Is Secure

Choose this if your connection is going to be over HTTPS (optional, default: **True**).

{% hint style="danger" %}
**Attention**

Please perform a connection test to ensure there is a valid connection to the BeyondTrust Remote Support host. When the discovery operation is finalized you will be able to see the details on Assets page.
{% endhint %}