Cisco Unified Communications Manager

Connection Requirements

1 - IP

Hostname or IP address of the CUCM Publisher node (not a Subscriber). The AXL service runs only on the Publisher.

2 - Username

A CUCM Application User with the Standard AXL API Access role assigned (or the read-only variant Standard AXL Read Only API Access, available since CUCM 11.5+). An End User can also be used, but Application User is the recommended integration pattern.

3 - Password

The password for the provided account.

4 - Port

AXL service port on the Publisher (default: 8443).

5 - Is secure

Use HTTPS for the connection (default: Encrypted).

6 - Fetch users

When enabled, the adapter also fetches CUCM end users from the AXL listUser operation (default: Disabled). Phones are always fetched regardless of this setting.

7 - Timeout

The amount of time (in seconds) to wait for AXL responses (default: 60). Large CUCM tenants paginate slowly; raise this if you see timeouts on the first connection test.

Permissions Required

The account must have the Standard AXL API Access role assigned in Cisco Unified CM Administration under User Management -> Application User (or End User). Without this role, AXL requests return HTTP 403. End Users are also subject to User Rank (1-10); default rank 1 has full access.

TLS / Certificate

CUCM uses a self-signed Tomcat certificate by default. Either import the CUCM Tomcat certificate into your trust store, or accept that the adapter will not verify the certificate chain.

Attention

Please perform a connection test to ensure there is a valid connection to the CUCM Publisher. When the discovery operation is finalized you will be able to see the details on the Assets page.