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Freshdesk

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Connection Requirements

1

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Domain

Enter the domain of Freshdesk.

2

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API Key

Follow these steps to obtain your API key:

  • Log in to your Freshdesk account.

  • Click on your profile picture in the top-right corner and select Profile Settings.

  • On the right pane, click View API key and complete the captcha verification.

  • Copy the API key to authenticate third-party solutions.

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Note: The API key is displayed only after the agent is verified.

3

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HTTPS Proxy

HTTPS proxy URL. (optional)

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Please perform a connection test to ensure there is a valid connection to the Freshdesk host. When the discovery operation is finalized, you will be able to see the details on the Assets page.

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