# Freshdesk

## Connection Requirements

{% stepper %}
{% step %}

### Domain

Enter the domain of Freshdesk.
{% endstep %}

{% step %}

### API Key

Follow these steps to obtain your API key:

* Log in to your Freshdesk account.
* Click on your profile picture in the top-right corner and select **Profile Settings**.
* On the right pane, click **View API key** and complete the captcha verification.
* Copy the API key to authenticate third-party solutions.

{% hint style="info" %}
**Note:**\
The API key is displayed only after the agent is verified.
{% endhint %}
{% endstep %}

{% step %}

### HTTPS Proxy

HTTPS proxy URL. *(optional)*
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Please perform a **connection test** to ensure there is a valid connection to the Freshdesk host.\
When the discovery operation is finalized, you will be able to see the details on the **Assets** page.
{% endhint %}