> For the complete documentation index, see [llms.txt](https://docs.octoxlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.octoxlabs.com/adapters/adapters/freshservice.md).

# Freshservice

## Connection Requirements

{% stepper %}
{% step %}

### Domain

Enter the domain of your Freshservice. This specifies the address where the platform is hosted.
{% endstep %}

{% step %}

### API Key

* Login to your Support Portal
* Click on your profile picture on the top right corner of your portal
* Your API key will be available below the change password section to your right
  {% endstep %}
  {% endstepper %}

{% hint style="warning" %}
⚠️ **Attention**\
Please perform a **connection test** to ensure there is a valid connection to the host.\
When the discovery operation is finalized, you will be able to see the details on the **Assets** page.
{% endhint %}


---

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