Freshservice

Connection Requirements

1

Domain

Enter the domain of your Freshservice. This specifies the address where the platform is hosted.

2

API Key

• Login to your Support Portal

• Click on your profile picture on the top right corner of your portal

• Your API key will be available below the change password section to your right

⚠️ Attention Please perform a connection test to ensure there is a valid connection to the host. When the discovery operation is finalized, you will be able to see the details on the Assets page.