Service Desk Notification
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Last updated
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Your Manage Engine Service Desk URL.
Enter your API token.
Enter the Request Email.
Enter the Technician Email.
Create a group name.
Create a request type name.
Enter the status name.
Enter the category name.
Create a subcategory name.
Enter the item name.
Enter the priority name.
Make your definitions.
If you have Extra Parameters, enter them.
{
"customfield_001": "octoxlabs",
"customfield_002": 2022,
"customfield_003": {
"customfield_003_01": "inc"
},
"customfield_004": [
"asset",
"management",
"platform"
]
}