> For the complete documentation index, see [llms.txt](https://docs.octoxlabs.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.octoxlabs.com/action-center/create-request/service-desk-notification.md).

# Service Desk Notification

### **URL**

Your Manage Engine Service Desk URL.

### **API Token**

Enter your API token.

### **Requester E-Mail**

Enter the Request Email.

### **Technician E-Mail**

Enter the Technician Email.

### **Group Name**

Create a group name.

### **Request Type Name**

Create a request type name.

### **Status Name**

Enter the status name.

### **Category Name**

Enter the category name.

### **Sub Category Name**

Create a subcategory name.

### **Item Name**

Enter the item name.

### **Priority Name**

Enter the priority name.

### **Subject**

### **Description**

Make your definitions.

### **Extra Parameters**

If you have Extra Parameters, enter them.

### Example

```
{
	"customfield_001": "octoxlabs",
	"customfield_002": 2022,
	"customfield_003": {
		"customfield_003_01": "inc"
	},
	"customfield_004": [
		"asset",
		"management",
		"platform"
	]
}
```