Service Desk Notification
URL
Your Manage Engine Service Desk URL.
API Token
Enter your API token.
Requester E-Mail
Enter the Request Email.
Technician E-Mail
Enter the Technician Email.
Group Name
Create a group name.
Request Type Name
Create a request type name.
Status Name
Enter the status name.
Category Name
Enter the category name.
Sub Category Name
Create a subcategory name.
Item Name
Enter the item name.
Priority Name
Enter the priority name.
Subject
Description
Make your definitions.
Extra Parameters
If you have Extra Parameters, enter them.
Example
{
"customfield_001": "octoxlabs",
"customfield_002": 2022,
"customfield_003": {
"customfield_003_01": "inc"
},
"customfield_004": [
"asset",
"management",
"platform"
]
}
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