Service Desk Notification

URL

Your Manage Engine Service Desk URL.

API Token

Enter your API token.

Requester E-Mail

Enter the Request Email.

Technician E-Mail

Enter the Technician Email.

Group Name

Create a group name.

Request Type Name

Create a request type name.

Status Name

Enter the status name.

Category Name

Enter the category name.

Sub Category Name

Create a subcategory name.

Item Name

Enter the item name.

Priority Name

Enter the priority name.

Subject

Description

Make your definitions.

Extra Parameters

If you have Extra Parameters, enter them.

Example

{
"customfield_001": "octoxlabs",
"customfield_002": 2022,
"customfield_003": {
"customfield_003_01": "inc"
},
"customfield_004": [
"asset",
"management",
"platform"
]
}