Servicenow CMDB
Connection Requirements
1 - Domain
The domain of the Servicenow CMDB
Default: {instance}.servicenow.com
2 - Username
The username which is going to be used by OctoXLabs CSAM PLATFORM Asset to fetch data from Servicenow CMDB.
To Create a User:
Log in to the ServiceNow admin panel and click to User Administration.
Click Users and New then fill in the detail
After that search the user in Users screen and click Edit.
The user needs these roles:
itil
rest_api_explorer
web_service_admin
Click Save after that click Update .
3 - Password
The Password of the provided username.)
Attention
Please perform a connection test to ensure there is a valid connection to the Servicenow CMDB host. When the discovery operation finalized you will be able to see the details on Assets page.
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