ServiceNow CMDB

1

IP

IP address of the Servicenow CMDB.

2

Port

Port number (optional, default: 8080).

3

Username

The username which is going to be used by OctoXLabs CSAM PLATFORM Asset to fetch data from Servicenow CMDB.

• Log in to the ServiceNow admin panel and go to User Administration.

• Click Users → New, then fill in the details.

• After that, search the user in the Users screen and click Edit.

• The user needs these roles:

  • itil

  • rest_api_explorer

  • web_service_admin

4

Password

The Password of the provided username.

5

SSL

Use SSL for connection (optional, default: Encrypted).

6

Timeout

Timeout for return API call (default: 30).