# ServiceNow CMDB

{% stepper %}
{% step %}

### IP

IP address of the Servicenow CMDB.
{% endstep %}

{% step %}

### Port

Port number (optional, default: 443).
{% endstep %}

{% step %}

### Username

The username which is going to be used by OctoXLabs CSAM PLATFORM Asset to fetch data from Servicenow CMDB.

* Log in to the ServiceNow admin panel and go to User Administration.
* Click Users → New, then fill in the details.
* After that, search the user in the Users screen and click Edit.
* The user needs these roles:
  * itil
  * rest\_api\_explorer
  * web\_service\_admin
    {% endstep %}

{% step %}

### Password

The Password of the provided username.
{% endstep %}

{% step %}

### SSL

Use SSL for connection (optional, default: Encrypted).
{% endstep %}

{% step %}

### Timeout

Timeout for return API call (default: 30).
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.octoxlabs.com/adapters/adapters/servicenow-cmdb.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.